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Stay in the know with outage restoration alerts.
Keeping you informed is part of our everyday mission, but it’s never more important than when your power is out. Make sure you’re never in the dark about when the lights are coming back on by signing up for Outage Alerts notifications today.
Two easy ways to sign up
To receive restoration updates, simply activate Outage Alerts notifications by text or by logging in to myEntergy.com. You’ll want your account number and ZIP code handy.
Activating by text is easy:
Text the following message, keeping the spaces but deleting the brackets, to
REG [Your Account Number]
[Your ZIP code]
(Example: REG 123456789 12345)
Or to activate via myEntergy.com, click on the button below.
Get Outage Alerts
Notifications will be sent only
to the contact information you provide.
Once registered, two-way texting is enabled, allowing you to text OUT to 36778 to report power outage or STAT to learn the status of your outage.
The answers to what you need to know
When is the power coming back on?
We’ll quickly and accurately provide estimates of when your power should be back on.
What caused my outage?
We’ll tell you why your power went out and how many of your neighbors have been affected.
Where is my service crew?
We’ll let you know when our service crew is dispatched and when they will be on the scene.
Is my power back on?
We’ll confirm your power is back on before you return home.